PropertyTree

This is your opportunity to have a say about what you want in your Rockend products.

It will be used to centralise product feedback, improve development transparency and to keep you closely connected to improvements being made here at Rockend.

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  1. The Dashboard Customisation

    Have the dashboard be customizable so the information displayed was relevant to the specific property manager, not the entire office. Something like the Rest Portfolio Check.

    597 votes
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    63 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. No Property Address on Vacancy Report (only tenant name)

    The vacancy reports only include tenant names and NOT Property Address which is really vital in my opinion....

    154 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Management Statistics Report

    This Monthly Management Report would give the owners a Summary of 1) the number properties
    2) Average per owner
    3) Average weekly Rent
    4) Average Weekly Fees
    5) Average Monthly Rent etc
    6) Arrears
    7) Managements Expiring

    REST had this report and is a goldmine!

    Thank you

    126 votes
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    30 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. Recurring invoices for Commercial & Residential Tenants and Creditors

    It would be great if we could have a recurring invoice set up for tenants. I have to invoice a tenant part of internet/foxtel provided by an owner without a creditor invoice every month for the term of the lease, so it's quite a manual process.

    226 votes
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    50 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Tenancies vacating list to show ALL vacating/vacated tenancies

    - Tenancies vacating report does not include vacated tenants with no monies owing
    - Clients are needing this report to show the vacated tenants also as, otherwise, you need to go to managements > find profile and find all listed as 'vacated'
    - Report needs to show all tenants listed with vacating information, regardless of the date or monies owed

    13 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  6. Inspections

    Can we please, please have the Inspection Process changed so it can be done on the one screen, not individually going into EACH tenant screen more than once to get an inspection booked, confirmed and completed. And not just Routine inspections, what about recording ingoing and outgoing inspections

    10 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  7. Increase the limit of days for Direct Debit Invoice

    Instead of only invoicing the Commercial Tenant 10 days prior to the due date, allow for more flexibility and allow clients to invoice to 30 or more days prior.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Quick Links to Owner Withheld Funds

    Add a quick link to search how many owners have their funds being held

    10 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Owner Statements attached invoices

    Eom owner statements
    Attached invoices
    I have multiple owners with numerous properties that are complaining about the statements, they have to go in manually and click every bill, one owner has 33 properties and all council and water rates due at the same time, that's 66 click and prints. He's not happy about this and asked me to go back to rest.
    Do you think this is something that might be addressed / considered for change so that it can be merged in the near future?

    60 votes
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    IN DEVELOPMENT  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. Statement Style

    Could there please be a different statement style for some landlords that does not show all the rents receipted one by one. Just a total amount received and gives a from and to date with money on account. When tenants pay money separately or Housing NSW does it confuses the landlord with multiple transactions on the statement.

    45 votes
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    IN DEVELOPMENT  ·  5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. Preferred name to tenant and landlord details use this for emails

    Add a preferred name for tenants and landlords details use this for emails and letters ie names is Thomas but we call him Tom

    30 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
    IN DEVELOPMENT  ·  Jessica Thei responded

    We are happy to let you know that we are developing this. Please look out for this feature in an upcoming release.

  12. Owner statements improvements

    Statements need improvement. Money out & money in should be in the same order so owners can follow the Management fees charged are correct.

    29 votes
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    IN DEVELOPMENT  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. When using the online help chat, it would be good if it showed in the PT screen

    When we use the online help chat it would be good if is showed in the PT working screen and not in a separate screen. The staff are trying to show us how to do something step by step and it is hard to keep swapping screens to follow their instructions.

    6 votes
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    IN DEVELOPMENT  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add water readings to tenant profile

    An area on the tenant profile for water read info so that its easy to see when it comes to vacate them

    77 votes
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    IN DEVELOPMENT  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Mail merge fields for all owner or tenant contacts

    All of our ownerships & tenancies are set up with each person being a contact, but the merge fields only allow for the primary contact to be added to letters/emails. It would be great if you could add merge fields for the names of the other contacts so they could all be addressed in the same letter, ie. Dear (Contact 1 Name) & (Contact 2 Name). Much more professional than addressing correspondence with only 1 of the owners names on it.

    148 votes
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    16 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Add property code/description into ABA file to show on owners bank statements

    Add property code into ABA file so owner can see which property's income from transaction

    102 votes
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    IN DEVELOPMENT  ·  37 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Close & charge inspections in bulk

    At the moment I find I have to go onto each property and close the inspection which then charges it. It would be good if you could charge them all in the 'charge fee' page but that it would also close the inspection at the same time.

    37 votes
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    5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Ability to create an Owner Invoice

    So we can provide a tax invoice for marketing fees, property searches etc.

    67 votes
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    IN DEVELOPMENT  ·  12 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Tenancy Leases Screen

    When in the tenancy leases screen putting in order of Property Address it orders by street number that then street name. Property profile does it by street name

    2 votes
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    IN DEVELOPMENT  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  20. actions button needs to "float" like the "need help" button does

    The Actions button should be available all the time and float on screen.
    When using PT, as soon as you scroll down the bottom of a profile, you have to scroll back up to create an action.

    2 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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