PropertyTree

This is your opportunity to have a say about what you want in your Rockend products.

It will be used to centralise product feedback, improve development transparency and to keep you closely connected to improvements being made here at Rockend.

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  1. direct debit- extra payment drawing

    Have a date that the extra payment was entered and prompt users to increase max amount drawn

    4 votes
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  2. Revoke user access without having to change properties straight away

    Sometimes when a staff member leaves we may not yet be prepared to switch properties over to a new manager. However we do want to revoke access to that user so that our data isn't compromised.

    4 votes
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  3. New Tenant Invoices, to have a spot to include any overdue invoices

    For Example, when you load a water usage invoice to a tenant, if the previous quarter/s have not been paid - it would be great to have a spot to include any overdue invoices.

    6 votes
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  4. Letting Only Managements & Arrears

    It'd be great if there was a way to indicate within Property Tree that a management is a LETTING ONLY, for instances where an agency may be required to keep the profiles active in preparation of lease renewals or re-lets.

    It'd be great if this feature could determine that a tenancy isn't in arrears as it's indicated as a Letting Only management within Property Tree, so Property Tree knows there will not be any rent collected. And in short won't generate arrears notices for that tenancy.

    9 votes
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    READY FOR VOTES  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. search body corporate

    We need a strata section to add body corporate contact details with the ability to search by building name

    8 votes
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  6. Create a single cheque payment

    You should be able to create a single cheque / debit against an owner / creditor and have that show as a debit on the reconciliation to match the bank statement. For single purchases an agent may have to make on behalf of an owner.

    5 votes
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  7. end of financial year statements

    Would like these statements to list debits and credits per month, lots of owners are requesting this also.
    thanks Christine

    3 votes
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  8. Cancel Tenant Rent/Invoice Even if the Owner has Insufficent Funds

    PT sets up a 'Credit Owed' to a tenant against the Owner who has insufficient funds for - a vacating tenant that has paid past vacate date & a sold property paid past settlement however, PT will not allow you to cancel an existing tenancy receipt if there are insufficient funds in the owners profile. PT allows this feature to be used elsewhere in its system, it should allow it to be used to cancel a receipt as well...There are many problems the lack of this feature creates for Property Managers eg 1st and forth most rectifying a tenants true…

    3 votes
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  9. Security level of user access to portfolios

    At the moment, all user can view and access the details of all portfolios. I think it is better to set up different level of access to portfolios due to security reason. For example, the listing agents can only see the portfolios which have been assigned to them, and they would not be able to see all the portfolios.

    3 votes
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  10. Emails - search by SUBJECT in Communications History

    Have you ever tried to find an email you sent to a tenant which was Ad Hoc regarding VCAT hearing? I have, and it took over 20 min to search through 3 pages of ad hoc emails. We NEED to have the Subject line visible and allow to search on it. Also. Need a way to PRINT out the email sent (in full) with the status and date/time sent in order for it to be admissible in VCAT hearings.

    5 votes
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  11. customise dashboard

    CUSTOMISE THE DASHBOARD
    Dashboard can be switched between whole portfolio stats or User/individual portfolio stats.
    Have stats so PM can see how their portfolio is going compared to rest of portfolio.
    Have a task list showing for the user.
    Vacancies show on Dashboard & have status e.g. can select 'application' or 'leased' etc
    Have # of overdue leases appear (not property addresses, just # is fine), # tenancies over 7 days in arrears, etc.

    2 votes
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  12. 4 votes
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  13. Mail merge fields

    It would be great if there were merge fields to be able to add specific dates like today's date or today 7 days. As well as just being able to put an outstanding invoice amount and it not show the full rent arrears There are specific letters that we use all the time that would be easier to mail merge with fields that will automatically enter specific things from a tenants file. I also find that the Tenancy ID isn't a field...f

    7 votes
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  14. Feedback: Property Tree Releases

    This space is for the community to share their Feedback on the latest features/enhancements released in Property Tree.

    Please add your comments here. The product team will be monitoring and will use your feedback when building Property Tree enhancements in future releases.

    3 votes
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    GATHERING REQUIREMENTS  ·  5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Dashboard - Arrears

    The Arrears Dashboard provides a detailed breakdown of residential and commercial arrears and highlights tenancies with the greatest outstanding arrears.

    We would love your feedback on how we could improve this dashboard or what we could work on next. Please leave your comments below for consideration.

    Thanks!
    Property Tree Team

    0 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. New tenancy fees

    The letting fee and lease prep fee for a new tenant should not be charged until the lease start date, I am finding I have to manually enter these fees and charge them if a tenant is entered in advance which is time consuming.

    7 votes
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    READY FOR VOTES  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Easy way to obtain ownership details

    PT needs to have an option to obtain Ownership Details, Property Details and Tenants Details all on one page and not having to filter the spreadsheet - filtering spreadsheets is very time consuming.

    6 votes
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    WAITING ON REPLY  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  18. I & E statements

    We have had some owners asking if the PT I&E statement could look more like the REST version with breakdown of months. This would be great to bring back.

    3 votes
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  19. Find profile to show Tenant Property & Owner on one screen

    In Find Profile - the screen should display all three linked profiles on the one screen. eg If I search for a Tenant it should display the Tenant Property Owner. If I search for a Property it could show Property Tenant Owner. All would be a hyperlink so I can go to any of them. Also this would help if the eg Tenant is Archived so I could search on Property and it would display the archived tenants that were attached to this property. (Sales has this feature- would be nice to have it in PM)

    180 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your suggestion!

    We have merged your suggestions and clarified the title, to help others find it more easily. If you don’t think the changes match your original intent, please let us know.

    Your suggestion will now be shared with the PropertyTree Community for votes and comments.

  20. Strata Water and Council Bill Tracker

    With the growing number of apartments, The tracking of bills is coming more and more apparent and it's easy to miss bills.

    We receive hundreds of bills each month, and what we found that we if bills are missed, interest can be charged.

    It would be a great idea that a tracker of some sort is implemented so when bills are entered, that it can be marked off as received for that quarter.

    Ie.

    Council Rates

    Installment 1
    Installment 2
    Installment 3
    Installment 4

    It would also be a good tracking tool to follow up any bills that are missing…

    7 votes
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    READY FOR VOTES  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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